New request:
We kindly ask you to describe the error in as much detail as possible. This way, we can estimate the waiting time and provide you with correct assistance. After submitting the service request, your case will be processed and answered by Digitopia's technical support within one working day. You will be assigned a ticket/RMA number. Customers with a Service Level Agreement (SLA) are treated with extra high priority.
Logged tickets:
If you have any questions about your current ticket, you can also contact our helpdesk via 0800 14 800 and helpdesk@digitopia.be. Please always state the ticket/RMA number in the "subject" of your email or during the telephone conversation.
