A free 0800 24/7 help desk

For assistance or technical support, please use our free number 0800 14 800. This way we immediately bundle all the necessary information with your case.

New request:

We kindly ask you to describe the error in as much detail as possible. This way, we can estimate the waiting time and provide you with correct assistance. After submitting the service request, your case will be processed and answered by Digitopia's technical support within one working day. You will be assigned a ticket/RMA number. Customers with a Service Level Agreement (SLA) are treated with extra high priority.

Logged tickets:

If you have any questions about your current ticket, you can also contact our helpdesk via 0800 14 800 and helpdesk@digitopia.be. Please always state the ticket/RMA number in the "subject" of your email or during the telephone conversation.

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A free 0800 24/7 help desk

Netwerkobservation Centrum

Digital signage is a crucial component of an organization. Whether it's complementing your marketing mix, promoting products, or informing your employees... this digital medium must be a reliable and stable asset for your company. A black screen has immediate consequences, which is why we offer more than just installation. In fact, the real work begins afterward, namely maintaining your screen network. In our Network Operations Center (NOC), we resolve most service requests remotely, often before your employee, customer, or visitor even notices. With our NOC and custom services/SLA, we make a difference. 90% of service requests are resolved remotely, resulting in quick responses and a reduction in downtime, travel time, costs, and environmental impact. This brings a whole new dimension to large-scale rollouts. For our company, our customers, and our planet.

Proactive remote support

Thanks to built-in alert functions in Centoview, black screens are a thing of the past. The hardware (player or soc) is connected to our NOC. We can analyze and interpret all incoming data so that we are immediately aware of any anomalies in connections, temperature, brightness, status, and more. Most of the time, we detect and resolve a problem before the customer notices. Our proactive remote support is provided from our HQ in Wommelgem. A team of dedicated experts and multilingual service teams is available to keep your network in top shape. We are always available for remote support, but if necessary, we quickly arrive on-site. You have nothing to worry about. Our smart techniques and systems guarantee the uptime of your digital signage setup.

Do you have digital signage enquiries? Looking for fresh content or interactive experiences?

We have attractive prices compared to other digital signage providers. We also completely take care of the installation of the displays.

Read more about digital signage