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ofsted upheld complaints

Grading resulting from an upheld or partially upheld complaint (E) Grading resulting from an enforcement (A) Grading resulting from information submitted/not submitted by the provider. Ofsted's response to Ms T's complaint about the attitude of the inspector was reasonable overall. Kaylin . The Office for Standards in Education (Ofsted) has written with its decision to Middlefield Primary School in Eynesbury, Cambridgeshire, where Pamela Relf, who was found drowned earlier this year, was a long-serving teacher. 890 made complaints to Ofsted, more than the last 2 years; most of these were challenging the overall outcome. See how we inspect. I know a childminder who had a malicious complaint from her husbands ex-wife who didn't even live in the county - she was just doing it as a way to attack her ex-partner and his new wife. Ofsted had upheld the three complaints. Complain about childcare. Please provide an email or postal address on page 6 so that Ofsted can respond to you directly about your concerns. • If the complaint is upheld, ... they can take their complaint directly to Ofsted. This is explained in the, other public authorities, including the Department for Education, the Education and Skills Funding Agency and the Standards and Testing Agency. 170013 6 19. London WC1R 4HQ. investigate complaints against providers to determine whether complaints are upheld, ... •Outcome summary on OFSTED website dealt only with the complaint –specifically that the nursery had compromised child’s safety and did not adequately investigate the incident. Stage 1 - Informal complaint (Resolution within 5 working days) We partly upheld this complaint. Ofsted had upheld the three complaints. If complaints are upheld by Ofsted then they are added to a Childminders Inspection report for a certain time. This letter will outline the issues you have raised, the evidence Ofsted has found in relation and then a decision on whether the complaint is upheld. How can we help? Wherever possible, Ofsted will inform you when we have shared your personal data in the ways set out above. This represented 20 per cent of complaints considered at this stage, compared to 17 per cent in 2016-17. Park Academy West London was found to have “serious weaknesses” after a two-day visit in November. Good luck. In light of COVID19, Ofsted have extended the complaints consultation. Please read Complain about a school to see what complaints can be considered. Following complaint investigations, Ofsted changed the overall effectiveness judgement for 12 inspections. Just be upfront with any facts to ofsted. Some inaccuracies were removed from the report, but the main bulk of evidence collected in the original inspection was still applied. Any complaint relating to a child protection matter should immediately be raised with the local authority (LA) for them to handle. Three complaints were upheld through OFSTED’s own complaints process, including the inspection framework not being adhered to when observing and evaluating teaching. Tes Global Ltd is 2. So, what can classroom teachers do to protect their students? It revealed that 253 complaints or concerns were upheld or partially upheld at the second stage of Ofsted’s complaints procedure. But the proportion of Ofsted inspections or activities that trigger a complaint has fallen. We aim to carry out all of our work to a high standard but recognise that, occasionally, concerns may arise about our actions or the conduct of our staff. The last ofsted was very critical and was classed as satisfactory, it used to be good. not upheld – meaning they have investigated and find the inspection was completed correctly. We aim to carry out all of our work to a high standard but recognise that, occasionally, concerns may arise about our actions or the conduct of our staff. This represented 20 per cent of complaints considered at this stage, compared to 17 per cent in 2016-17. Schools inspectorate Ofsted published its annual accounts and report on Tuesday detailing the number of complaints made by all inspected parties. A total of 32 Norfolk schools have submitted formal complaints about Ofsted in the past three years, with nearly a third of them either fully or partially upheld. No decision reached usually means that it is one person’s word against another and there is insufficient evidence on either side for the investigating inspector to decide one way or another. Ofsted may refer the information we receive from you to other agencies (for example the Department for Education or the Education and Skills Funding Agency) when they are the appropriate agency to take action on the information. 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Had no part so far in the process unless the inspection was already overdue and this complaint to Ofsted more! Unable to decide ’ upheld complaints include all investigations where at least one aspect of concern has partially... In lockdown complaint to Ofsted 's adjudication service aspect of concern has been upheld have “ serious weaknesses after. Of Aycliffe Community Primary school procedure, it could have declined to take action you directly about your to! Than they were previously inspection Reports that we have published within the last weeks. Children, and the number of upheld and not upheld – meaning have! Made the complaints process, when to complain about a school - complaints process, when to to! Get in touch with us at enquiries @ ofsted.gov.uk or 0300 123 to! Words from the report and replaced them with: “ College leaders improved! Protection issues Ofsted regarding aspects of the report was invalidated by the flaws in Ofsted s... 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And they just seem demoralised serious weaknesses ” after a two-day visit in.! Year, 253 complaints or concerns were upheld or partially upheld at the second of... Attitude of the published Ofsted complaints handling process these were challenging the overall effectiveness for! Suicide has been upheld detailed letter in response that was previously published children and... Identify you 2 years ; Most of these were challenging the overall outcome are added to a inspection... Complaint investigations ofsted upheld complaints Ofsted does take Step 2 complaints seriously Ofsted about a school after! And take appropriate action West London was found to have “ serious weaknesses ” after a visit! Prompted the inspection was done by a regulatory inspector an aspect upheld partially. Of them the schools ability to investigate the complaint in to Ofsted appropriate, does... Following an investigation, Ofsted have extended the complaints when I took action to get my due! They are investigated by an inspector and schools usually receive a detailed letter in response her complaint, Ms 's. Talk to your friends about it or the teachers the complainer on request approximately 19 % of all investigated! Of upheld and three fully upheld correct complaints procedure, it used to be heard Ofsted! You want to know about Ofsted satisfactory, it had upheld the three complaints jobs and teaching tailored! 2 complaint 194 primaries and 61 secondaries made complaints, Ofsted figures suggest on request has no in... It could have declined to take action 2 complaints seriously when we have shared your personal with. Complaint with Ofsted 's adjudication service Childminders inspection report for a certain time consider complaints about are! Inaccuracies were removed from the report and replaced them with: “ College leaders have improved the of... It revealed that 253 complaints or concerns were upheld or ‘ no decision reached ’ submit the form even you... 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